As IT Departments plan and budget for the 2018 fiscal year, a proper framework to accurately assess and prioritize their workload, assets, and projects is critical. In this session you will learn strategies for IT departments to improve their planning processes, including how to assess the effectiveness of their daily operations, prioritize based on most urgent needs, and execute in a timely fashion to keep availability and productivity high at all times. Learn how you, as head of your department, can both capture data to help justify staffing and confirm performance metrics are being met, while performing your day-to-day responsibilities.
